FAQ

 

 

 

 

 

 

How soon after I place my order should I expect it to ship? All orders are typicallyfulfilled and shipped within 3-5 business days. You will receive a shippingconfirmation as soon as your order ships.

How soon after my items are shipped will it arrive? Shipping typically takes anywhere from 3-5 days within the U.S. and around 2 weeks internationally. You will receive a shipping confirmation as soon as your order ships with tracking information.

How do I care for my items? While each item has specific instructions under the description of the item, as a general rule, we recommend washing each shirt inside out in cold water with like colors. Tumble dry on low/delicate heat. Do not iron decoration. 

Can I return my item? Because each item is made to order soon after the order is placed, we cannot accept any returns or exchanges. If you receive the wrong order or if your item is damaged upon arrival, please contact support@smalltowncozy.com so we can be sure you receive exactly what you ordered! If you have any questions about sizing or care for items, you can email support@smalltowncozy.com as well.

Any other questions? Contact support@smalltowncozy.com!